Storage Works | Secure Self Storage

Trustpilot & Google

Self storage reviews

Putting yourself out there as a business to gather reviews, either positive or negative, is just a fact of life nowadays.

It’s so useful to have true feedback from customers who, face to face, are perhaps not willing to be critical.

We all get bombarded with requests from a multitude of businesses we have interacted with. Annoying as they are, it’s great that even a few percentage of people do take the time to review to help spread their views.


We ask our self storage customers from our branches in Cardiff, Salisbury and Birmingham to leave reviews as existing customers or as and when they leave.
The best methods we have found are Google reviews, Trustpilot and Facebook.

A selection of recent reviews for self storage in Cardiff, Birmingham and Salisbury

“Best Customer Service I have ever received. We visited a few times and spoke to Lesley and Martin. Both were really great to talk to but more importantly, were really knowledgeable about the service they offered and quickly offered the space that we needed. No overselling, just what suited us, the customer. In fact Lesley openly suggested we check out the other places on offer, which we did but probably shouldn’t have wasted our time as they could not compete in terms of price or customer service. But I really did appreciate the openness. If you are looking to store some belongings, go straight to 1st Self Access Storage Ltd. An honest and great business that I am happy to use and support.” Richard Kearns

“Extremely good facility kept in excellent order. Being indoors gives added security and no weather problems.
The staff have always been helpful and polite and a pleasure to deal with. Definately ranks as an A+++ facility and will always get my recommendation.” Rob T

“Best storage facility in Birmingham.” Daniel

“Lesley and staff are so welcoming and have a lot of time for you which goes a long way. Can’t fault it. Well done guys, keep up the good work!!!.” Chris

Many thanks to all our customer both new and old!