FAQs

Self storage provides individuals and businesses with secure, personal storage units to store belongings. At Storage Works, the process is straightforward:

1. Choose a Location: Select from our facilities in Birmingham, Salisbury, or Cardiff.
2. Select Unit Size: We offer units ranging from 10 sq ft to 250 sq ft to accommodate various needs.
3. Pack and Move In: Bring your items to the chosen facility. We provide free padlocks and keys, and our branches are equipped with 24/7 CCTV for security.

No deposit is required, and our pricing is transparent with no hidden fees.

The cost of a self storage unit varies based on size and location. At Storage Works, we offer competitive pricing with no hidden fees. For example, a 10 sq ft unit starts at £19.50 for the first month in our Marston Green facility. We also provide a 50% discount on the first 8 weeks for new customers in Salisbury, Birmingham, and Cardiff. For detailed pricing, please visit our pricing page.

What size self storage unit is right for me?

Choosing the right unit size depends on the volume of items you plan to store. Here’s a quick guide:

• 10 sq ft: Ideal for storing boxes, small items, or seasonal belongings.
• 25 sq ft: Suitable for the contents of a small garden shed, like tools and small furniture.
• 50 sq ft: Can accommodate items from a one-bedroom flat, including furniture and appliances.
• 100 sq ft: Fits contents of a two-bedroom house.
• 200 sq ft: Enough space for a four-bedroom house.

For personalized assistance, our team is available to help determine the appropriate size based on your needs.

Storage Works’ staffed office hours are:

• Monday to Friday: 08:00 – 17:00
• Saturday: 09:00 – 13:00
• Sunday: Closed
• Bank Holidays: Closed

Existing customers have access during extended hours:

• Monday to Saturday: 06:00 – 19:00
• Sunday: 06:00 – 18:00

Please note that hours may vary by location. For specific branch hours, visit our locations page.

You can store a wide range of items, including:

• Furniture
• Electronics
• Clothing
• Books
• Business inventory

However, for safety and legal reasons, the following items are prohibited:

• Flammable or hazardous materials
• Perishable goods
• Live animals or plants
• Firearms and ammunition
• Illegal items

No, at Storage Works, we do not require a deposit. You can move in without the worry of paying a deposit, and our pricing is transparent with no hidden costs.

Yes, you can reserve a storage unit to ensure availability. We recommend visiting our facility for a tour to choose the unit that best fits your needs. To arrange a visit or reserve a unit, please contact us at your preferred location.

We offer flexible storage terms to suit your needs. There is no minimum or maximum rental period; you can store your items for as short or as long as you require. Our pay-as-you-go model ensures you only pay for the time you need.

While our staffed office hours are limited, existing customers have extended access to their storage units:

• Monday to Saturday: 06:00 – 19:00
• Sunday: 06:00 – 18:00

Please note that 24-hour access is not available. For specific access hours at each location, visit our locations page.

For any additional questions or to discuss your storage needs, feel free to contact us directly.